GREEN COLLAR AGRITECH SOLUTIONS GLOBAL PRIVACY POLICY
Last Modified: February 10, 2025
This website, greencollar.ai, and its associated domains, includingTARAM®and other Applications (the “Website”) is owned and operated by Green Collar Agritech Solutions Private Limited (the “Company”/ “Green Collar”, which expression shall, unless repugnant to the context or meaning thereof, include its representatives, administrators, permitted successors and assigns), having its registered office at B 93, Mayflower Sakthi Gardens, Nanjundapuram Road, Nanjundapuram, Coimbatore, Tamil Nadu - 641036, India.
Green Collar is a global agri-ecosystem intelligence provider. Green Collar's suite of products enables various stakeholders in the agri-ecosystem, to ensure the quality of the commodities. Using cutting-edge technology like artificial intelligence, machine learning, and remote sensing, Green Collar creates an intelligent, interconnected Data platform. Green Collar helps its customers with informed decision-making tools on food safety, security, and sustainability.
1. DEFINITIONS
1.1. “Application” shall mean the software applications created, developed, and owned by Green Collar to enable access and use of the Service(s) through web, mobile or other handheld devices (such as apps on iOS or Android devices).
1.2. “Business Partner” shall mean and include any third-party service provider duly authorized by Green Collar to provide certain services on its behalf.
1.3. "Controller" is a person or entity that determines the purposes and means of Processing Personal Data, having the authority to decide how and why the Data is processed.
1.4. "Customer"shall include direct customer of Green Collar or include any 3rd party service provider duely authorized by Green Collar.
2. APPLICABILITY
2.1. This Privacy Policy describes how Green Collar collects, processes, stores, shares, and retains Personal Data.
2.2. This Privacy Policy is limited in its applicability only to Your use of the Website. It does not apply to any Personal Data, so collected by any third parties by virtue of You clicking any third-party links on our Website out of Your free volition. In such an event, the Privacy Policy of such Third-Party website shall be applicable to You.
3. INFORMATION COLLECTED
We generally collect the following types of information:
3.1. Personal Data: Personal Data such as but not limited to the below: Your name, email address, phone number, location and physical address (the “User Account Data”).
3.2. Information collected on the basis of the agreements with the Customer: Notwithstanding anything mentioned in Clause 3.1 above, the Customers can ask their users to submit Personal Data to be submitted to Green Collar's systems using a custom module. The information collected depends on the Customer's business needs. Customers are solely responsible for ensuring only the necessary information is captured. The types of information stored by Green Collar to provide better Services include, but are not limited to, education, assets, plot and crop details, farming practices, fertilizers and pesticides used, and harvest information. Green Collar collects this Personal Data as per the agreement with the Customers. However, Data processing-related information is not covered by this policy and is governed by the Customer's privacy policy. Any queries about Data processing-related information should be directed to the respective Customer.
4. CONSENT
4.1. Any consent collected on the Website with respect to the business undertaken by Green Collar with its Customers, shall be pursuant to a service agreement (“Agreement”) entered into between the Customer and Green Collar to collect, process, store, share, retain and purge User Personal Data, necessary for providing our Services.
4.2. In light of the above, the User is to note that in such circumstances highlighted in clause 4.1, the Customer is the Controller of the User information and Green Collar in furtherance to the Agreement, acts merely as a Processor. All obligations to obtain the appropriate consent lies with the Customers in this regard. As per Green Collar's requirements, the Customer must provide a copy of a consent form to their users. By signing this form, the Customer's user grants their consent for Green Collar to act as a Data Processor.
4.3.You shall be entitled to withdraw Your consent at any time by writing to our Data Protection Officer (the "DPO") at dpo@greencollar.ai.
5. EXTERNAL LINKS ON THE WEBSITE
We do not allow third parties/individuals to display advertisements when You use our Website or Application. However, the Application may be configured to include hyperlinks to other websites, content or resources by You or Your users. We have no control over such external links present in the Website or Application, which are provided by persons or companies other than us.
6. OUR USE OF YOUR INFORMATION
We use Your Personal Data and information as provided below:
6.1. To provide the Services and contact You in furtherance to it.
6.2. To enhance or improve Your user experience by presenting the content in an efficient manner for usage on our Website or Service.
7. DISCLOSURE OF PERSONAL Data
7.1. We will use your personal Data only for purposes mentioned as reasons provided in point 6 above.
7.2. We may disclose Your Personal Data in the following instances:
- with our Business Partners in furtherance to providing the Services, upon taking express written “prior consent” from you and on a “need to know” basis for the following purposes (i) analytics; (ii) customer support; (iii) legal; (iv) sharing it with third parties and employees in furtherance to providing our Services; (v) with any judicial, quasi-judicial, regulatory, statutory and/or any government agency pursuant to any legal requirement.
8. Data TRANSFER
8.1. Unless expressly permitted by law and with Your explicit consent, Green Collar will not transfer Your Personal Data to any third party, either within or outside the territorial jurisdiction of Your region.
8.2. In the event of a merger, acquisition, or change of control of Green Collar by another entity, Green Collar reserves the right to share and/or transfer all or a portion of Your Personal Data to such entity in accordance with applicable laws. Green Collar will not be required to obtain Your express consent or notify You in case of a change of control of Green Collar.
9. PUBLIC Data
9.1. Any information that is freely available or accessible in the public domain or furnished under any law for the time being in force shall not be regarded as Personal Data.
9.2. We will not be responsible in any manner of whatsoever nature for any unauthorized use, violation or misuse of such publicly available information.
10. AGGREGATE AND NON-IDENTIFIABLE Data
We may use, process, and disclose de-identified or aggregated non-identifiable information for quality control, analytics, research, development, and other purposes. This information will not identify You individually. When handling de-identified Data, We will maintain its de-identified status and not attempt to reidentify it, except to ensure our de-identification methods comply with privacy laws.
11. Data RETENTION AND STORAGE
11.1. We shall retain Your Personal Data on our servers based on your explict consent for the purposes of Data processing.
11.2. In the event that We are unable to process the Personal Data submitted by You for whatsoever reason(s) or when the purpose of collection and/or processing of Your Personal Data is fulfilled, Your Personal Data shall be deleted unless it is required by us to retain such Personal Data under law and/or as may be required for any internal or external audit purposes.
12. Data PURGING
12.1. Green Collar has necessary policies, mechanisms and tools in place to ensure that all Your Personal Data so collected and stored is deleted as soon as the purpose, as described in this Policy is completed, unless otherwise agreed to between the Customer and Green Collar or mandated by law.
12.2. Any Data destroyed shall be disposed off in an appropriate manner that protects the confidentiality of the personal Data, conforming to the standards prescribed by the law.
13. Data SECURITY
13.1. We shall take all reasonable measures to prevent unauthorized access, use and disclosure of Your Personal Data.
13.2. In furtherance to keeping Your Data safe and secure, Green Collar may collect the following information:
- Anonymous Data from every visitor of the Website to monitor traffic and fix bugs which includes (without limitation) information like web requests, the Data sent in response to such requests, the Internet Protocol (“IP”) address, the browser type, the browser language, unique identifiers of the device through which the application is accessed, such as VPN, information of Wi-Fi connectivity and a timestamp for the request; and
- Log file information is automatically reported by Your browser each time the application is viewed. The server supporting the application logs may include information such as web request, IP address, Analytical Code, Geo Stamp, browser type, browser language, referring/exit pages and Universal Resource Locators (“URL”), platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on a particular page, the date and time of the request (“Log File Information”). Such Log File Information collected is not associated with any Personal Data and is only tagged to the unique identifier for a particular device.
14. ACCESSING, EDITING AND REMOVING YOUR INFORMATION
Users may review and edit the Personal Data they have provided to Us by placing their request via email to the DPO as per the details mentioned below.
14.1. Data Deletion:If You delete the Data stored in Green Collar databases using Website, then Data is archived in case restoration is required at a later stage. In case any Data deletion activity is required to be done, which cannot be done from Website, You can drop an email to dpo@greencollar.ai and the request would be taken care of by the Green Collar team within a maximum time limit of 30 business days. From time to time, Green Collar retains residual information about You in our backup and/or database. Post deletion of Data, user would have to login as a new user.
Although most changes in information or Data collection preferences may change, some information may stay stored on a browser's web cache or in downloaded excel/pdf documents. We take no responsibility for stored information in Your cache, or in other devices that may store information, and disclaim all liability of such.
14.2. Data Modification: In case any type of Data as listed in clause 3.1 is collected by Green Collar or if Green Collar's Customers share with Green Collar any of the Data as listed in Clause 3.1, Green Collar may allow You to modify Your own Data and make corrections / updates as necessary. In case any Data modification activity is required to be done, You can drop an email to dpo@greencollar.ai. Green Collar cannot ensure all Services would work as expected after Data modification / deletion, as functionalities dependent on that Data might not work in certain cases. Green Collar may deny Data modification if it is required for compliance of laws of that country.
14.3. Consent Withdrawal: Where You have provided Your consent to the collecting of Your Personal Data by Green Collar's Customers, You may withdraw Your consent at any time by sending a communication to Green Collar at dpo@greencollar.ai stating that You are withdrawing Your consent. In cases where the Customers have shared any Personal Data for which consent is to be withdrawn, the Customer can directly intimate Green Collar's DPO at the aforementioned email. Please note that the withdrawal of Your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. However, please note that in the event You withdraw Your consent, we cannot ensure the continuity or quality of the Services being provided to You.
14.4. Complaints: If You wish to place a complaint with regard to privacy requirements or laws, access any of Your Information or would like to update or correct any errors in Your User Information, please contact Green Collar at dpo@greencollar.ai and also copy the Data Controller (Customer who has collected the Data) so that we can consider and respond to Your request. All requests will be addressed no later than 72 hours from the date such a request is made.
If You have any questions or complaints about this Privacy Policy or Green Collar Data handling practices, You can send an email at dpo@greencollar.ai.
15. COOKIES
We use Data collection devices such as “cookies” on certain pages of our Websites. “Cookies” are small files sited on Your hard drive that assist us in providing customized Services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information' which is targeted to Your interests. Cookies may be used to identify logged in or registered Users. Our cookies store only username, and no other tracking information.
The Website also has enabled the Google Analytics, which allows Google to collect Data about Users on our Website, in addition to anonymous identifiers. You may choose to opt out of this by sending an email to Green Collar at dc@greencollar.ai.
16. COMMERCIAL/NON-COMMERCIAL COMMUNICATION:
By providing Your contact information to the Website, You consent to being added to our email list. This allows Us to periodically send You communications and updates. However, You may unsubscribe from Our communications by notifying Green Collar that You no longer wish to receive solicitations or information and We will endeavor to remove You from Our database where You have the right to request this under our Privacy Policy, or applicable law, or where We voluntarily decide to grant the request.
17. SEVERABILITY:
Each paragraph of this Privacy Policy shall be and remain separate from and independent of and sever-able from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall have no effect on the remaining paragraphs of this Privacy Policy.
18. AMENDMENT
Like our Terms of Use, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will place a note on our Website as to when the Privacy Policy was last modified. You must agree to the amendments as a condition of Your continued use of our Website and Service. If You do not agree, You must immediately cease using our Website and Service and notify us of Your refusal to agree by emailing us at dpo@greencollar.ai.
19. DISPUTE RESOLUTION & GOVERNING LAW
19.1.Any dispute or grievance remaining unresolved for a period of over 30 (thirty) business days, may be resolved by referring such disputes to the relevant Data Protection Authority as may be notified in Your region in this regard.
19.2.This Privacy Policy shall be governed by the laws governing Data protection and privacy within Your local jurisdiction.
20. Data CONTROLLER AND CONTACT INFORMATION
20.1.The Controller for Personal Data collected under this Privacy Policy is the relevant Green Collar entity in Your country. You can send a mail to the Data Controller at dc@greencollar.ai
20.2.If You are using Green Collar Services administered by Your company, Your company may be the Controller for Personal Data collected by those Green Collar Services. Please contact Your company for more information.
21. GREEN COLLAR'S LAWFUL BASIS FOR PROCESSING YOUR PERSONAL Data
21.1.The lawful basis for Green Collar's processing of Your Personal Data depends on the purposes of the Data processing. Generally, the basis is the necessity for Green Collar's legitimate business interests. For contracts or potential contracts, the basis is the necessity for performance or pre-contractual steps. For legal obligations, we share Personal Data with law enforcement or governmental bodies as required. Consent is used as the basis where appropriate or required by law, for example, before collecting precise location Data from Your mobile device.
21.2.We process Your Personal Data for reasons as provided in Clause 6.
21.3.When processing is based on consent, these include: a. Collecting and processing precise location information from Your mobile device. b. Sending promotional emails when permitted by law. c. Processing Personal Data on the Website through cookies and similar technologies when permitted by law.
21.4.When processing is based on legal obligations, these include: a. Payment of taxes and other government levies. b. Providing Personal Data to law enforcement or other governmental bodies as required by law. c. Retaining business records required by law. d. Complying with court orders or legal processes.
24. RETENTION OF YOUR PERSONAL Data
24.1.To determine the retention period for Your Personal Data, Green Collar considers criteria such as: Legal requirements for Data retention. Retention obligations related to litigation or government investigations. Retention requirements in agreements with Customers. Date of last interaction with Green Collar. Time between interactions with Green Collar. Sensitivity of the Data. Purposes for which the Data was collected.
25. CROSS BORDER Data TRANSFER
In order to provide our Services, Your Personal Data may need to be stored in locations outside of Your local jurisdiction. Before transferring Your Personal Data to any of our servers outside of Your local jurisdiction, Green Collar will ensure all required transfer mechanisms are in place to make available an adequate level of protection for the transfer of Your Personal Data or take “express consent” by providing a detailed notice to You, including any threats that may ensue due to the non-availability of appropriate transfer mechanisms for the transfer.
26. SENSITIVE PERSONAL INFORMATION
We only use and disclose sensitive personal information, as authorized by applicable law, such as to provide requested Services, ensure security, detect and respond to fraud, comply with legal obligations, and with Your consent.
For Any grievance contact:
dpo@greencollar.ai